0% Installments – How to Increase Average Order Value and Make Purchases Easier for Customers

0% Installments – How to Increase Average Order Value and Make Purchases Easier for Customers

⏱️This article will take you 6 minutes to read.



0% Installments are a solution that makes your offers more attractive. Customers can spread the cost of their purchase over time at no additional charge, while Sellers have a greater chance of completing the sale and increasing the average order value.

The new feature allows you to manage 0% Installments independently, directly from the Seller Management Centre - from selecting offers and configuring the number of installments to managing settlements.

Why activate 0% Installments?

Customers are increasingly looking for convenient payment methods, particularly for more expensive purchases. Giving them the option to spread the cost over several installments can help them make a purchase decision sooner. 0% Installments are particularly effective in categories such as electronics, home appliances, sports and recreation, where order values tend to be higher.

With 0% Installments, you can:
  1. make your offers more attractive,
  2. encourage customers to purchase higher-priced products,
  3. increase the average order value,
  4. make your offers stand out from the competition,
  5. increase the likelihood of a purchase without reducing the product price.

How do I activate, edit or remove the 0% Installments option?

The entire process takes place directly in the Seller Management Centre. From the menu on the left, select Product Range > 0% Installments.
You will see a list of offers eligible for 0% Installments - the system will automatically display products that meet the programme requirements.

Installment settings for a single product
  1. Find the selected product on the list and click Add installment.
  2. Select the installment option you want to offer.
  3. If you want installments to be available only for a specific period, enable the toggle and set the start and end dates and times.



  4. To save your settings, click Set 0% Installments.

Installment settings for multiple products
  1. Select the products on the list and click Add installments in the toolbar.


  2. Select the installment option you want to offer.
  3. If you want installments to be available only for a specific period, enable the toggle and set the start and end dates and times.



  4. To save your settings, click Set 0% Installments.

Editing installments
  1. To change the number of installments offered or their availability period, click the pencil icon next to the selected offer.



  2. Make the required changes in the window that opens and click Save changes.


Removing installment availability
  1. You can remove installments individually or in bulk:
    • To remove installments from a specific offer,     click the trash can icon next to the selected product



    • To remove installments from multiple offers, select the relevant products from the list and click     Disable installments.

  2. In the window that opens, click Disable installments.


Installment options and billing

For each offer, you can select an installment plan of 5, 10, 20 or 30 installments.

The fee depends on the number of installments offered. Each option displays information about the costs of activating installments for a given offer. This allows you to adjust the settings to your margin and sales strategy.

Installment-related costs will be settled automatically.

Fees are charged only for completed orders that have not been returned or cancelled. All costs will be visible:
  1. in the fee summary in the Seller Management Centre,
  2. on the order list,
  3. as a separate item on the invoice.

Installments from the customer’s perspective

Offers included in the programme will be clearly marked on empik.com.
Customers will see information about installments in several places, including the product page, next to the product price, in the shopping cart, on offer listings and in search filters.
The monthly installment amount and a “0% Installments” label may also appear next to the product, further increasing the offer’s visibility.


The terms and conditions of the “0% Installments for Sellers” service are available in Appendix 18 to the  Marketplace Terms and Conditions. 


The promotional offer terms and conditions are available here.

We hope you found this article helpful. As your next step, check the top-performing products in your range.