How to set up notifications for orders
⏱️ You’ll read this article in
about 2 minutes
Learn how to manage notifications so that you only receive
the ones that are relevant to you.
The empik.com system automatically sends Sellers
notifications about orders and other important events related to sales. You can
choose to receive all notifications or only those you consider necessary.
Notifications must be set up individually for each user.
How to modify your notifications
Click
the Profile icon in the top-right corner.
Select
the My User Settings tab.
Go
to Notification Preferences.
Uncheck
any notifications you do not want to receive.

By default, all notifications are selected. Simply uncheck
the ones you don’t need.
All notifications are
sent to the email address listed as your contact. If you want to receive them
at a different address, please contact the Support
Team.
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