How to turn on vacation mode and temporarily close your store

How to turn on vacation mode and temporarily close your store

⏱️You’ll read this article in about 2 minutes
You can temporarily close your store or, in other words, turn on vacation mode, which will make your offers unavailable to customers for a set period of time.

You can turn it on:
  1. During an inventory check.
  2. During your time off.
  3. In case of lack of stock.
  4. During any other emergency preventing your store from functioning propely.
How to turn it on?
  1. Log in to Sellers Panel.
  2. Go to Settings > Shop.
  3. In the field ”Closed,” set the dates when your shop is supposed to be closed and when it’s supposed to be reopened.
  4. Save changes.
Notes
After the set period ends, your store will automatically become visible again.
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