How to turn on vacation mode and temporarily close your store

How to turn on vacation mode and temporarily close your store

⏱️You’ll read this article in about 2 minutes
You can temporarily close your store or, in other words, turn on vacation mode, which will make your offers unavailable to customers for a set period of time.

You can turn it on:
  1. During an inventory check.
  2. During your time off.
  3. In case of lack of stock.
  4. During any other emergency preventing your store from functioning propely.
How to turn it on?
  1. Log in to Sellers Panel.
  2. Go to Settings > Shop.
  3. In the field ”Closed,” set the dates when your shop is supposed to be closed and when it’s supposed to be reopened.
  4. Save changes.
Notes
After the set period ends, your store will automatically become visible again.
We hope this article was helpful. Your next step: learn more about quality. 
    • Related Articles

    • Where to find your Store ID and how to change your password

      ⏱️ You’ll read this article in about 3 minutes Learn how to quickly find your Store ID and what to do if you need to reset your password. This will ensure uninterrupted access to your account and make it easier to contact the Support Team. What is ...
    • How to add company details and set up shipping

      ⏱️ You’ll read this article in about 13 minutes Learn how to quickly complete your store information and configure your delivery methods. A well-completed store profile is the foundation of effective sales. It helps build trust -customers get to know ...
    • Rules of Use

      Current Rules of Use are available here. Rules of Use effective from 28.01.2026 are available here. Products excluded from sales Alcohol Slot machines Firearms, ammunition, airguns Sex toys Erotic products Tear gas, pepper spray Solid fuel boilers ...
    • How to manage orders - statuses, incidents and returns

      ⏱️You’ll read this article in about 14 minutes Learn the key concepts related to order management - what they mean and how to act when they occur. Order statuses Orders on empik.com receive statuses depending on their progress. Here’s what each ...
    • How to manage your listings (price, availability, lead time, stock levels)

      ⏱️ You’ll read this article in about 18 minutes In this guide, you’ll learn how to manage shipping times and logistics classes, set prices and promotions, and resolve the most common listing issues. Changing the lead time to ship The shipping lead ...