Registration with the payment provider Przelewy24

Registration with the payment provider Przelewy24

Our current payment providor, DotPay, is integrating with another payment providor, Przelewy24 (P24), which causes the imminent discountinuation of DotPay services. Consequently, all transactions will soon be processed via Przelewy24. Each seller on EmpikPlace is required to register with Przelewy24, otherwise EmpikPlace will not be able to settle finaces with a seller, which will result in the end of the cooperation between a seller and EmpikPlace.

The change will not happen right away, but it is important to register now, so when the official change is introduced, every seller will be able to go through this process smoothly.
If you happen to encounter any problem, you will not have to worry about resolving them on time if you start the process sooner.

InfoIf you have any questions, please contact Przelewy24 at empik.business@przelewy24.pl.

Here is the instruction on how to register on Przelewy24:

      1. FILL THE MERCHANT CARD

Download the Merchant Card here, fill it on the computer.
We recommend saving it in the PDF format. 


WarningRemember to keep the "System ID" field empty.

2. SEND TO SUPPORT DEPARTMENT

Send the filled-in Merchant Card to our Support Department at support-marketplace@empik.com. Support Department will verify the document and send it to Przelewy24.

3. SIGN THE CONTRACT

Przelewy24 prepares a contract based on the information provided in the Merchant Card. The contract will be sent to the email address from the Merchant Card.
When you receive the contract, print it, sign it and send a scan of the signed contract to Przelewy24 at empik.business@przelewy24.pl. 

4. SEND THE SIGNED CONTRACT

Additionally, send two identical, signed copies of the contract to Przelewy24. 
the Przelewy24 address:
PayPro SA
ul. Pastelowa 8
60-198 Poznań
POLAND

5. DELIVER ADDITIONAL DOCUMENTS

After verification of the application, Przelewy24 will inform you about next steps and any additional documents you should provide.

List of the necessary documents:
  • prove of identity, and PEP statement from the representative
  • PEP statement from the beneficiary
  • founding act of the company
  • extract from the registry of beneficial owners (only EU)
  • foreign account – printout from online banking (PDF) or a document issued by the bank, P24 do not accept screenshots
  • UBO statement (if the company has extensive ownership structure)

6. PROCESS COMPLETED

The registration process has been completed correctly if you can find your P24 ID in Seller Management Centre. 


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