How to create a Seller account and log in

⏱️ You’ll read this article in about 5 minutes

Planning to start selling on empik.com? Check out how the registration and first login process works. With this guide, you’ll quickly launch your store and start reaching millions of Empik customers.

Before you register, make sure your business:

1. is active,
   
2. is registered and ships products from one of the EU member states,
   
3. was registered at least 3 months ago – if you don’t meet this condition yet, you can still complete the registration form; your application will be approved once the 3-month period has passed,
   
4. has an adult representative.
   

Registration

1. Fill out the registration form available here, following the instructions provided. You can switch language to English by clicking on the flag in the top right corner. 
   
2. Wait for Empik to verify your application - this usually takes about 1 business day.
   
3. After verification, you’ll receive an email with the result:
   
1. if your application is put on hold or rejected, you’ll receive an explanation,
   
2. if your application is approved:
   
1. You’ll get an email from Mirakl SSO, allowing you to set your account password.
   
2. Click the link in the email and create a password that will let you access all panels within the Empik marketplace.
   
3. After setting your password, you’ll receive a welcome message containing a code from Mirakl SSO.
   
4. Enter this code in the login window.
   

A secure password must contain at least 12 characters, including:

1. 1 lowercase letter,
   
2. 1 uppercase letter,
   
3. 1 number,
   
4. 1 special character (e.g., !, @, #, $, %).
   

First login

Log in to the Seller Management Center - this is your main dashboard for managing your store and sales on Empik.com.

Your login is the email address you provided in the registration form (the same one that received the welcome email).

Once created, your login and password grant access to all sales panels linked to your account.

Didn’t receive verification code emails?

If you don’t see the emails in your inbox, try the following solutions:

1. Check whether the message was moved to your Spam or Trash folder.
   
2. Make sure you don’t have any rules set up that automatically forward messages to another email address.
   
3. Sign in again and resend the verification code using a different web browser.
   
4. If you’re using a VPN, turn it off and try sending the code again.
   
5. Add no-reply@mirakl.net to the list of safe senders in your email account, firewall, or with your internet service provider. This helps prevent messages from being blocked as spam.
   

If you’re using your own email domain

Your hosting provider may block messages from no-reply@mirakl.net, which can prevent them from reaching your inbox. How to fix that?

1. Contact your hosting administrator and ask them to check whether no-reply@mirakl.net is being blocked.
   
2. Request that they unblock it. If the address is blocked, ask them to remove the block and add a rule that prevents similar issues in the future.
   

If the problem continues

If none of the above solutions helped, contact your IT team or your email server provider’s technical support. Let them know that you’re not receiving emails from no-reply@mirakl.net and ask them to verify whether the server configuration is blocking these messages.

If the issue persists after completing all the steps, contact our Support Team. We will do our best to find another solution.

We hope this article was helpful. Your next step: Store activation.

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